How can I update my payment method?

For a subscription bought on the website, go to Preferences > Billing and usage, click Edit payment method, add a card or a PayPal account and click Save. The next renewal charges the new method. For an App Store or Google Play subscription, change the payment method in your Apple or Google account.

Change the method

1. Click the gear at the bottom of the tab bar (Preferences) and open Billing and usage.
2. On the Billing tab, click Edit payment method next to Payment method.
3. Add a new card or choose PayPal, confirm with your bank if it asks, and click Save.

The Payment method row shows the saved method, for example "Visa ending with 1234" or "PayPal (your email)". The dialog holds the payment form with that method and takes a card or a PayPal account. Save becomes available once the new method is ready. A card may get a 3-D Secure check for the recurring amount, so your bank may ask you to confirm it. The new method replaces the old one for your renewals.

When the row isn't there

Payment method and Edit payment method show only while auto-renew is on for a web subscription. After you turn auto-renew off, Turn on auto-renew asks for a new method when the old one is no longer available: "The payment method used to create this subscription isn't available anymore. Please add a new payment method to reactivate auto-renew."

A subscription from the App Store or Google Play shows Manage subscription instead, and the store holds the payment method. See how to stop a subscription purchased through the App Store or Google Play. On a Team plan only the owner sees billing.

If a renewal already failed

When a renewal couldn't be charged, saving a new method charges it right away, and that charge doesn't count as one of the retries. What happens if an auto-renewal payment fails? describes the attempts.

Before a card expires, you get the email "Action required: Update your billing information" on the first day of its expiry month. What payment methods are available? lists what the checkout takes, and how does subscription renewal work covers the dates and amounts.

Web subscriptions on any paid plan change their method here, while App Store and Google Play subscriptions are changed in the store.