Can I get a refund?

Yes. Within 7 days of any purchase, Innologica Ltd refunds the full price you paid upon request. After 7 days no refunds are given. Purchases made in the App Store or Google Play are refunded by Apple or Google, not by Inoreader.

Ask for a refund

1. Within 7 days of the payment, open the contact form and ask for a refund.
2. For an App Store or Google Play purchase, ask Apple or Google instead.

The rule covers any purchase, monthly or annual, first payments and renewals alike. The Terms of Service hold the refund policy and advise trying the free version before you buy. For questions about a refund, write to [email protected].

A web payment by card, PayPal, Google Pay or Apple Pay goes back to the payment method you paid with. The refund then appears in Billing and usage > Billing > Payment history as a Refund row, and a payment that had an invoice gets a credit note.

Store purchases

Inoreader can't refund a purchase made in the App Store or Google Play, only Apple or Google can. When they refund a subscription, Inoreader cancels it and your account returns to Free at once. How do I stop a subscription purchased through the App Store or Google Play? explains where to manage it.

Turn off auto-renewal instead

Cancel auto-renew on the Billing tab keeps your plan until its end date and doesn't return any money. What happens if I cancel my subscription? describes what the account keeps on Free, where rules and other Pro items over the Free limits stay in place but switched off, and How does subscription renewal work? covers the renewal dates.